Africa
Africa
Europe
America
Asia
Mon - Sat / 08:00 - 18:00
|
info@cargoexpresspro.co.za
|
+27-638-237-288
Mon - Fri / 09:00 - 19:00
|
europe@cargoexpresspro.co.za
|
+44-324-345-670
Mon - Fri / 09:00 - 19:00
|
america@cargoexpresspro.co.za
|
+1-6576-624-620
Mon - Fri / 09:00 - 19:00
|
asia@cargoexpresspro.co.za
|
+66-98-405-1725
Track and Trace

Privacy Policy

At Cargo Express (Pty) LTD, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws.

1. Information We Collect

We collect personal information that is necessary to provide our logistics and related services. This may include:

  • Personal Identifiable Information: Name, contact details (phone number, email address), company name.
  • Transaction Information: Billing details, payment information, and service history.
  • Logistics Information: Shipping details, delivery preferences, and associated documentation.
  • Technical Information: IP addresses, browser type, and usage data when you visit our website or use our services.
  • Other Information: Any additional details you provide through inquiries, surveys, or communication with us.

2. How We Use Your Information

We use your personal information to:

  1. Provide and manage our logistics and related services.
  2. Process transactions and deliver shipments.
  3. Improve our services through analysis and feedback.
  4. Communicate updates, promotions, and service notifications.
  5. Ensure compliance with legal and regulatory requirements.
  6. Detect and prevent fraudulent or unauthorized activities.

3. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: To facilitate shipping, payment processing, and customer support.
  • Government Authorities: To comply with legal obligations such as customs or tax requirements.
  • Business Partners: When necessary to provide collaborative logistics services.

We ensure that all third parties handle your data securely and in compliance with this Privacy Policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

5. Security of Your Information

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communication, secure servers, and regular security audits.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request the deletion of your personal data (subject to legal obligations).
  • Object to or restrict the processing of your data in certain circumstances.
  • Withdraw consent for data usage where applicable.

To exercise your rights, please contact us using the details provided below.

7. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. By continuing to use our website, you consent to our use of cookies. You can adjust your browser settings to manage or disable cookies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and we encourage you to review the policy regularly.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Cargo Express (Pty) LTD
Email: info@cargoexpresspro.co.za
Phone: +27 638 237 288
Address: Manhattan Street 72, Cape Town, Western Cape 7902, South Africa