Conditions of Carriage

These Conditions of Carriage govern the transportation of goods by Cargo Express (Pty) LTD. By utilizing our services, you agree to be bound by these terms. Please read them carefully.

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1. Definitions

In this document:

• “We,” “us,” “our” refers to Cargo Express (Pty) LTD.
• “You,” “your” refers to the customer or shipper.
• “Goods” refer to the items accepted for transportation under these terms.
• “Carrier” refers to Cargo Express (Pty) LTD, its agents, subcontractors, or affiliated entities.

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2. Scope of Service

Cargo Express (Pty) LTD provides transportation services, including freight forwarding, warehousing, and logistics solutions. These terms apply to all shipments we handle, whether domestic or international.

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3. Acceptance of Goods

1. Prohibited Items: We do not accept dangerous goods, hazardous materials, illegal items, or goods that violate local or international laws.
2. Packaging: Goods must be properly packaged to withstand transportation conditions. We are not liable for damage due to inadequate packaging.
3. Documentation: The shipper must provide accurate and complete documentation, including waybills, invoices, and customs declarations.

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4. Responsibility and Liability

1. Carrier Liability: Our liability for loss or damage to goods is limited to [Insert Value] per kilogram or as specified in applicable laws or conventions.
2. Exclusions: We are not liable for:
   • Delays caused by factors beyond our control, such as weather, strikes, or government actions.
   • Damage resulting from inherent defects or perishability of goods.
   • Loss or damage due to inadequate packaging, improper labeling, or inaccurate documentation.

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5. Freight Charges and Payment

1. Freight Charges: All charges are based on weight, volume, and destination of the shipment. Additional charges may apply for specialized handling, customs duties, or storage.
2. Payment Terms: Payment must be made in accordance with the invoice terms. Late payments may incur interest at a rate of [Insert Percentage] per month.
3. Right to Lien: We reserve the right to retain goods until payment in full is received.

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6. Delivery

1. Delivery Timelines: We strive to meet agreed delivery timelines but do not guarantee delivery on specific dates unless explicitly stated in writing.
2. Proof of Delivery: Delivery will be deemed complete upon obtaining a signature or equivalent confirmation at the recipient’s address.
3. Undeliverable Shipments: If delivery cannot be completed, we will attempt to contact you for instructions. Additional charges may apply for redelivery or storage.

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7. Customs and Regulatory Compliance

1. Customs Clearance: We facilitate customs clearance on your behalf. You are responsible for providing accurate documentation and paying all applicable duties and taxes.
2. Compliance: The shipper must ensure that goods comply with all applicable laws, regulations, and import/export restrictions.

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8. Claims

1. Filing a Claim: Claims for loss or damage must be submitted in writing within [Insert Timeframe] days of delivery. Supporting documentation, including invoices and proof of loss, must be provided.
2. Claim Processing: We will investigate and process claims within 48 Hours of receiving all required information.

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9. Limitation of Liability

1. Indirect Losses: We are not liable for indirect, consequential, or punitive damages, including lost profits or business interruptions.
2. Maximum Liability: Our maximum liability for any shipment is limited to the declared value or the applicable limitation set forth in international conventions.

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10. Force Majeure

We are not liable for delays, loss, or damage caused by events beyond our control, including natural disasters, wars, strikes, or government actions.

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11. Governing Law

These Conditions of Carriage are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa.

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12. Contact Information

For inquiries, claims, or further assistance, please contact:

Cargo Express (Pty) LTD
Email: info@cargoexpresspro.co.za
Phone: +27 638 237 288
Address: Manhattan Street 72, Cape Town Western Cape 7902, South Africa